Frequently Asked Questions

Your Questions About AI Email Magic

Everything you need to know about transforming your email admin from mental friction into satisfying wins.

Personal Touch & Authenticity

Absolutely! Enquiry Genie learns your unique tone, style, and preferences from your previous emails. It doesn't replace your personality - it amplifies it. The AI analyzes how you naturally write, your preferred greetings, your level of formality, and even your favorite phrases. Every response sounds authentically you, just written faster.
Enquiry Genie is smart enough to recognize when an inquiry needs your personal attention. For complex negotiations, special requests, or sensitive situations, it will flag the email for your review instead of auto-responding. You stay in control of the important conversations while the routine inquiries get handled automatically.
Yes! You have complete control. Enquiry Genie drafts responses for you, but you choose whether to send immediately, edit first, or completely rewrite. Most users find that 95% of responses are perfect as-is, but you always have the final say.

How It Works

Enquiry Genie integrates with your existing calendar systems (iCal, Airbnb, Booking.com) and pricing tools. You can also upload a simple spreadsheet with your rates. It automatically pulls the most up-to-date information, so every quote is accurate without you having to check multiple sources.
Changes sync automatically! If you get a last-minute booking or cancellation, Enquiry Genie updates in real-time. No more embarrassing double-bookings or outdated pricing. The AI always works with your current availability.
Enquiry Genie works seamlessly with Gmail through a simple Chrome extension. No need to change email providers or learn new software. It appears right in your familiar Gmail interface, making responses feel natural and effortless.

Privacy & Security

Absolutely. We use bank-level encryption and never store sensitive guest information permanently. Enquiry Genie processes inquiries in real-time to generate responses, then securely discards the data. We're GDPR compliant and take privacy seriously.
No, because it's not generic AI - it's trained specifically on your communication style. Guests receive responses that sound exactly like you would write them, complete with your personality, local knowledge, and preferred way of communicating.
Your data remains yours. We don't use your emails to train other models or share information with third parties. Enquiry Genie learns only from your communication style to serve you better, and you can export or delete your data anytime.

Getting Started

Most users are up and running in under 10 minutes. Install the Chrome extension, connect your calendar, upload your pricing (optional), and let Enquiry Genie analyze a few of your past emails to learn your style. That's it - you're ready for 5-second wins!
Enquiry Genie gets better with feedback. If a response isn't quite right, simply edit it before sending - the AI learns from your corrections. Most users find responses improve dramatically within the first week of use.
Yes! You have complete control. You can set Enquiry Genie to handle only booking inquiries, or exclude certain types of emails entirely. Some users prefer manual handling for VIP guests or complex group bookings - it's entirely up to you.

Still Have Questions?

Start now and see how Enquiry Genie transforms your daily email routine. No risk, no commitment - just better inbox management.